Legal
Cookie Policy
What cookies we use, what they do, and how to manage them.
Last updated: 28 April 2026.
This Cookie Policy explains how Qace Homes uses cookies and similar storage technologies on the Service. It supplements our Privacy Policy and forms part of our Terms of Service.
What is a cookie
A cookie is a small text file stored on your device by your browser when you visit a website. Cookies allow a site to remember information about your visit — for example, that you are signed in, or that you prefer English over French — so that you do not have to provide it on every page load. Similar technologies include localStorage, sessionStorage, and the device-token storage used by our mobile app; for clarity, this Policy treats those technologies the same way as cookies.
What we use cookies for
We group cookies into four categories. Only the strictly necessary category is set without your consent — those cookies are required to deliver a service you have asked for (signing in, navigating between pages of the dashboard, submitting a form). The other categories are set only after you give consent, and you can withdraw consent at any time from the cookie-preferences link in the footer.
Strictly necessary
| Cookie | Purpose | Duration | First-party |
|---|---|---|---|
qh_session | Stores the encrypted session token after you sign in. Used by every page in the dashboard to authenticate you. | 7 days, sliding | Yes |
qh_org_selection | Remembers a pending org-selection state during the multi-org login flow. | 5 minutes | Yes |
| Anti-CSRF token | Protects forms (sign-up, password reset, settings changes) from cross-site request forgery. | Session | Yes |
These cookies cannot be disabled separately because the Service does not function without them. Disabling all cookies in your browser will prevent you from signing in.
Functional
| Cookie | Purpose | Duration | First-party |
|---|---|---|---|
qh_currency | Remembers your selected pricing-page currency (NGN / ZAR / USD). | 1 year | Yes |
qh_billing_cadence | Remembers your monthly/annual billing-cadence preference on the pricing page. | 1 year | Yes |
We also use localStorage to remember UI preferences such as side-bar collapsed state, list-page filter settings, and recently viewed entities. These never leave your browser.
Performance
| Cookie | Purpose | Duration | First-party |
|---|---|---|---|
| Error-monitoring session id | Correlates client-side errors to a session so we can reproduce and fix bugs. We retain the correlated traces for 30 days. | Session | Yes |
We currently do not use third-party analytics packages such as Google Analytics, Mixpanel, or Hotjar. Should we introduce one in future, this Policy will be updated and the cookie-preferences screen will let you opt in or out.
Marketing
We currently set no marketing or advertising cookies. We do not run ad networks, retargeting pixels, or social-media tracking pixels on any page of the Service.
Cookies on public surfaces
Public portfolio pages, application links, and viewing-booking links set only the strictly-necessary anti-CSRF cookie required to submit a form. They do not set tracking cookies and do not load third-party scripts other than those explicitly disclosed inline on the page where they apply (for example, an embedded Google Maps tile, where the Workspace has chosen to enable maps — Google Maps drops its own cookies under Google's Privacy Policy).
How to manage cookies
You can manage cookies in three ways:
- Cookie-preferences page. A link in the footer of every public page lets you change your consent for functional and performance categories at any time. Your choice is stored in a strictly-necessary cookie so we can apply it on your next visit.
- Browser controls. Every modern browser lets you delete or block cookies. Consult your browser's help pages for instructions. Blocking strictly-necessary cookies will prevent the Service from working.
- Mobile-app controls. The Qace Homes mobile app stores a device token and an authentication token in your device's secure storage, plus a small number of preference flags. You can clear these by signing out of the app or by uninstalling it.
Do Not Track
Some browsers send a "Do Not Track" signal. There is no consensus on how websites should respond. We currently do not change behaviour based on the DNT signal, because we do not run cross-site tracking that DNT is intended to disable. If the regulatory landscape changes — for example, if the NDPC issues binding guidance — we will update this Policy.
Updates
We may update this Cookie Policy from time to time. The "Last updated" date at the top reflects the most recent change.
Contact
If you have questions about cookies on the Service, contact privacy@qacehomes.com.